$0 visits
Covered primary care and urgent care visits at Medallus are $0 per visit for eligible PEHP members.
PEHP contracted provider
Eligible PEHP members can access unlimited primary care and urgent care visits at Medallus with simple enrollment, walk-in access, and care across eight Utah clinics.
PEHP benefit
The PEHP / Medallus Direct Primary Care program is designed to make everyday healthcare easier for eligible PEHP members and covered dependents.
Covered primary care and urgent care visits at Medallus are $0 per visit for eligible PEHP members.
Walk into a Medallus clinic for illness, injury, refills, preventive care, and common medical needs.
Use any Medallus Utah clinic for covered urgent care and primary care services.
Medallus coordinates with PEHP after enrollment so members can use the program correctly.
Quick explainer
This interactive overview from the original page explains the Medallus DPC program, Traditional PEHP, HDHP members, and enrollment flow.
Plan paths
Both paths can give members access to the same Medallus care model, but the payment rules differ before and after a high-deductible plan deductible is met.
Included care
Medallus keeps primary care, urgent care, diagnostics, and many in-clinic services together so PEHP members can get practical care without bouncing between offices.
Annual physicals, preventive visits, chronic condition management, medication refills, blood pressure, diabetes, thyroid, and wellness support.
Cold, flu, infections, minor injuries, cuts, sprains, fractures, wounds, allergic reactions, and same-day medical needs.
On-site X-rays, EKGs, rapid testing, point-of-care testing, many in-house labs, and common in-clinic procedures.
Pediatric and adult care, wellness exams, medication management, mental-health screening, and referrals only when needed.
Getting started
Enrollment is simple. Medallus helps coordinate with PEHP, then members can walk into any Medallus clinic for covered care.
Select the plan type that matches your PEHP coverage and complete the online enrollment form.
Medallus coordinates with PEHP to set Medallus as your participating primary care provider when applicable.
Use any Medallus Utah clinic for covered primary care, urgent care, diagnostics, and follow-up.
Program details
The original PEHP page includes several program rules members should understand before and after enrolling.
| Topic | What PEHP members should know |
|---|---|
| PCP designation | By participating, you designate Medallus as your Primary Care Provider. PEHP pays Medallus monthly on your behalf based on this designation, and you agree to use Medallus clinics for your primary care needs while enrolled. |
| Outside primary care | If you wish to visit another primary care provider, you must cancel Medallus participation at least 30 days before that outside PCP visit. If you visit an outside PCP without canceling in advance, you may be responsible for the full cost of that visit. |
| HDHP timing | Before meeting your deductible, HDHP members may continue seeing outside PCPs and using PEHP insurance at their discretion. After the deductible is met, PEHP begins paying Medallus, Medallus becomes the designated PCP, and PCP designation rules apply. |
| Durable medical equipment | Medallus offers some DME in-house, but DME is not included in the PEHP / Medallus DPC program. Medallus bills PEHP for DME, and any remaining deductible, coinsurance, or balance becomes the member's responsibility. |
| Quest outside labs | Many labs are handled in-house, but some tests are sent to Quest Diagnostics. Quest bills PEHP directly, coverage depends on the plan, and any remaining balance is the member's responsibility. |
| Coverage changes | Your PEHP coverage must remain active. Notify Medallus immediately if your PEHP plan changes, ends, or switches between HDHP and Traditional. Services after PEHP coverage ends may become your financial responsibility. |
Member acknowledgment
Before enrolling, members should understand what is covered, what is not included, and what happens if PEHP eligibility changes.
Use any Medallus clinic
Members can walk into any Medallus Utah clinic for covered urgent care and primary care services.
84120
3451 South 5600 West Suite F
West Valley City, UT 84120
Monday - Sunday: 9am - 8pm
84065
13348 S Market Center Drive #100
Riverton, UT 84065
Monday - Friday: 9am - 8pm, Saturday - Sunday: Closed
Questions
Call or email Medallus for help with enrollment, HDHP questions, PCP designation, eligibility changes, or next steps.
Support hours: Monday - Friday, 9am - 5pm